Table of Contents
RHUL Client Feedback Questionnaire
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About RHUL Client Feedback Questionnaire
Scale Name
RHUL Client Feedback Questionnaire
Author Details
Royal Holloway, University of London (RHUL)
Translation Availability
English

Background/Description
The RHUL Client Feedback Questionnaire is a psychological assessment tool designed to gather client feedback regarding therapy sessions or psychological interventions. This questionnaire is aimed at evaluating the effectiveness, satisfaction, and perceived outcomes of therapeutic services. By collecting client perspectives, the tool facilitates improvements in clinical practices and ensures a client-centered approach in therapy.
The RHUL Client Feedback Questionnaire is commonly used in academic and clinical settings to monitor therapeutic progress and identify areas requiring adjustments. It includes items focusing on the client’s experience of the therapeutic relationship, the relevance of interventions, and their personal progress. The questionnaire enables service providers to adapt their practices for better alignment with client needs and preferences, making it a critical component of modern psychological and therapeutic frameworks.
Administration, Scoring and Interpretation
- Obtain a copy: Secure the questionnaire from RHUL or related academic sources.
- Explain the purpose: Inform clients that the questionnaire is for gathering feedback to improve therapy quality.
- Provide instructions: Guide clients to answer questions based on their recent experiences in therapy.
- Approximate time: Completing the questionnaire typically takes 5–10 minutes.
- Administer the scale: Ensure a confidential and comfortable setting to encourage honest feedback.
Reliability and Validity
N/A
Available Versions
Multiple-Items
Reference
Royal Holloway, University of London (RHUL). (n.d.). Client Feedback Questionnaire Documentation.
Important Link
Scale File:
Frequently Asked Questions
Q1: What is the purpose of the RHUL Client Feedback Questionnaire?
It gathers feedback from clients to assess therapy effectiveness and improve service quality.
Q2: Is it suitable for all therapeutic contexts?
Yes, it is applicable across diverse therapeutic settings and interventions.
Q3: How is the feedback used?
The feedback helps therapists refine their approaches and align their services with client needs.
Q4: Can clients remain anonymous?
Yes, the questionnaire can be administered anonymously to ensure honest and unbiased responses.
Q5: Who benefits from the questionnaire?
Both therapists and clients benefit, as it promotes effective and client-centered therapy practices.
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