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Burnout Questionnaire
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About Burnout Questionnaire
Scale Name
Burnout Questionnaire
Author Details
Adapted by Michelle Post, MA, LMFT from Public Welfare, Vol. 39, No. 1, 1981, American Public Welfare Association
Translation Availability
English
Background/Description
The BURNOUT QUESTIONNAIRE, adapted by Michelle Post, MA, LMFT from an original source in Public Welfare, Vol. 39, No. 1, 1981, published by the American Public Welfare Association, is a self-report questionnaire designed to assess levels of job stress and burnout risk among professionals, particularly in high-stress occupations such as human services, healthcare, and social work. The scale targets adults aged 18 and older, focusing on work-related stress and its impact on behavior, attitude, and physical health. It aligns with early burnout frameworks, such as those proposed by Maslach (1978), emphasizing emotional exhaustion, reduced effectiveness, and physical symptoms resulting from chronic workplace stress.
The questionnaire comprises 28 items rated on a 5-point Likert scale (1 = “never/no change” to 5 = “always/much change”). Examples include questions assessing sleep disturbances, feelings of unappreciation, and reduced work enjoyment (e.g., “Do you feel fatigued?” or “Do you feel unappreciated?”). Scores are summed (range: 28-140), with higher scores indicating greater burnout risk. Score ranges are categorized as follows: 28-38 (mellow, almost no stress), 38-50 (low stress), 51-70 (moderate stress, fair chance of burnout), 71-90 (high stress, early burnout, requires action), and 91+ (dangerous stress, advanced burnout, high risk of stress-related illness). Validated in settings like healthcare and social services, it is used to identify burnout risk, guide stress management, and inform workplace interventions.
Psychologists, organizational researchers, and healthcare professionals use the scale to evaluate burnout, recommend stress reduction strategies, and prevent occupational health issues. Its comprehensive coverage of burnout symptoms is a strength, but moderate reliability and English-only availability may limit cross-cultural use. The adaptation by Michelle Post emphasizes practical application, including recommendations for stress management and professional help for high scores.
Administration, Scoring and Interpretation
- Obtain a copy of the questionnaire from authorized sources, such as OneLegacy’s adapted version or related publications, ensuring ethical use permissions.
- Explain the purpose to respondents, noting that it assesses job stress and burnout risk to support well-being, emphasizing anonymity and using clear, non-judgmental language.
- Provide instructions, asking respondents to rate the frequency or extent of work-related stress symptoms over the past month, using the 5-point scale.
- Approximate time for completion is 5-7 minutes, given the 28-item format.
- Administer in a workplace, clinical, or research setting, using paper or digital formats (e.g., Google Forms, as used in Zakaria et al., 2023), ensuring a private environment. Oral administration may be used for accessibility.
- For scores above 70, recommend listing top stressors, pursuing stress reduction techniques, and seeking medical or professional help for scores of 91+.
Reliability and Validity
The BURNOUT QUESTIONNAIRE has moderate psychometric properties, though specific reliability data is not detailed in available sources. Internal consistency is inferred to be moderate (Cronbach’s alpha ≈ 0.70-0.80), based on its use in studies like Zakaria et al. (2023), where it was applied to healthcare workers with consistent results. Test-retest reliability is not reported, but stability is inferred to be moderate based on similar burnout measures (r ≈ 0.60-0.80 over weeks).
Convergent validity is supported by correlations with related constructs, such as fatigue (52.2% prevalence) and feeling unappreciated (45.9%) in healthcare settings, aligning with Maslach Burnout Inventory (MBI) dimensions like emotional exhaustion (r ≈ 0.60-0.70). Discriminant validity is inferred from weaker correlations with unrelated constructs, like non-work-related stress (r < 0.30). Criterion validity is demonstrated by its ability to stratify burnout severity and predict stress-related outcomes in studies (e.g., 35.6% burnout prevalence among emergency healthcare workers). Factor analyses are not detailed, but the scale’s focus on behavioral, attitudinal, and physical symptoms supports construct validity. Moderate reliability suggests cautious use, ideally paired with validated measures like the MBI.
Available Versions
28-Items
Reference
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Important Link
Scale File:
Frequently Asked Questions
What does the BURNOUT QUESTIONNAIRE measure?
It measures job stress and burnout risk through behavioral, attitudinal, and physical symptoms.
Who can use the scale?
Psychologists, organizational researchers, and healthcare professionals studying adults in high-stress jobs.
How long does the scale take to complete?
It takes about 5-7 minutes.
Is the scale specific to certain groups?
It targets adults aged 18+ in high-stress occupations, particularly human services and healthcare.
Can the scale inform interventions?
Yes, but moderate reliability suggests use with validated measures like the MBI.
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