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Shyness Scale
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About Shyness Scale
Scale Name
Shyness Scale
Author Details
James C. McCroskey and Virginia P. Richmond
Translation Availability
English

Background/Description
This Shyness Scale (SS) measure is also referred to as the McCroskey Shyness Scale. It was developed to obtain an individual’s self-report of their shy behavior. Unlike many shyness scales that have been developed in the field of Psychology, this scale does not confound communication apprehension with shy behavior.
These are two very different constructs and adding items from both provide an uninterpretable score. Communication apprehension relates to fear and/or anxiety about communicating. Willingness to Communicate (WTC) relates to an orientation to initiate communication. Shyness relates to the actual communication behavior of reduced talking.
The Shyness Scale, developed by McCroskey and Richmond, is a psychological assessment tool designed to measure the level of shyness in individuals. Shyness, a common social trait, refers to the discomfort or apprehension experienced during social interactions or when exposed to unfamiliar social situations. The scale provides valuable insights into an individual’s behavioral tendencies, helping psychologists, educators, and researchers understand the impact of shyness on social functioning and communication.
This scale is widely used in academic research and practical settings to study the prevalence and consequences of shyness across diverse populations. It is a self-report measure that consists of statements related to social and interpersonal interactions. Respondents rate their agreement with these statements, providing a quantitative understanding of their shyness levels.
The Shyness Scale is particularly beneficial for identifying individuals who may require support to overcome social anxieties or improve their communication skills. Its straightforward format and focus on specific social behaviors make it a practical and reliable tool for various applications.
Administration, Scoring and Interpretation
- Obtain a copy of the Shyness Scale from the original publication or authorized resources.
- Explain the purpose of the scale, emphasizing its role in understanding and measuring shyness.
- Provide clear instructions, guiding participants on how to rate their agreement with the given statements.
- Inform participants that the assessment typically takes 10–15 minutes to complete.
- Administer the scale in a comfortable and private environment to ensure honest and accurate responses.
Reliability and Validity
This measure has generated high alpha reliability estimates (>.90) and has excellent face validity. Research has indicated that it also has high predictive validity-distinct from either communication apprehension or willingness to communicate measures.
The Shyness Scale has demonstrated excellent psychometric properties. The reliability of the scale is supported by high internal consistency, with Cronbach’s alpha values typically exceeding 0.85. Test-retest reliability also indicates that the scale provides consistent results over time.
In terms of validity, the scale has strong convergent validity, correlating with related constructs such as social anxiety and communication apprehension. The discriminant validity of the tool ensures that it effectively distinguishes between shyness and other personality traits, such as introversion or low self-esteem. Extensive validation studies have confirmed its applicability in different cultural and demographic groups.
Available Versions
14-Items
Reference
McCroskey, J. C., & Richmond, V. P. (1982). Communication apprehension and shyness: Conceptual and operational distinctions. Communication Studies, 33(3), 458-468.
Important Link
Scale File:
Frequently Asked Questions
What is the Shyness Scale?
The Shyness Scale is a psychological tool used to assess levels of shyness in individuals.
Who developed the Shyness Scale?
It was developed by McCroskey, J. C., and Richmond, V. P.
How is the Shyness Scale administered?
It is a self-report measure where participants rate their agreement with statements related to shyness.
What does the Shyness Scale measure?
The scale measures discomfort or apprehension experienced during social interactions.
How reliable is the Shyness Scale?
The scale has high reliability, with strong internal consistency and test-retest reliability.
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